I like to help companies develop their unique positioning by asking what they want their clients to say about them. For example, your best client is at a party talking to their counterpart at another company. The counterpart says they can’t get anywhere on X project (with X project being what you do). Your client says, “say no more! I know who you need to call. Call (you) because…….”. What’s the because? What does your client really value? The beauty of this is if you really don’t know, you can call your best client, pose that scenario and have them TELL YOU! Instantly you have your differentiator. And the best part about asking this way is it helps your client think about getting you referrals. Double bonus. Now take that a step further. Now you know what they say. Happy with that? Happy telling people […] Continue reading
When Are You the Face of Your Company?
The right answer really is ALWAYS. Â For instance: Headed out last week to a meeting with a new sales rep. There are 6 traffic lights between my house and the coffee shop on the square. At light number two I won a guy behind me who tailgated the whole way and made me extremely uncomfortable. I was confident we would be meeting over insurance information any minute. Â Looking in my review mirror, I had a clear shot of what he looked like. Â Clearly a total jerk. Â We each went different ways at the square and I didn’t think anything about it. As you’ve already guessed, he was my new sales rep. Â And of course he couldn’t see me and has no idea he’s an aggressive driver, so he walked in quite confident that I would love him. And here I already had all these negative […] Continue reading
Passion Translates to Others Like Nothing Else
People are always saying you should follow your passion.  It sounds great, but can be difficult for people to do.  However, when you get to talk to someone who has succeeded, you really get what they are talking about. For instance, I got to spend a couple hours with Patti Boyert over at Boyert’s Garden Center.  I just have to say – WOW.  I am not a gardener, much to my mother’s chagrin. It isn’t that I can’t grow things, I just don’t know because I don’t want to. I don’t care about it!  So talking to Patti, who loves it, is fascinating for me  because she truly does. And she knows EVERYTHING. We were walking through the greenhouses talking about plants.  On the scale of subjects, plants for me ranks just slightly above football. But there I was, diligently taking notes. Until she started […] Continue reading
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