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The Pedestal Group

Putting our clients where they belong

Think About The Intent Before Hitting Send

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I took the high road today.  It was tough but I did it.  I received an unsolicited resume from someone yesterday and I read his opening paragraph (of 7 with bullets, mind you).  I then opened his resume and forwarded it to someone who might have a position for the individual.  Did I go back and read the rest of his extremely long email?  No – I got an UNSOLICITED resume and I have work to do.  In fact, I had three customers with emergencies just after I received his email.  So he was not a priority.  On a whim, I sent him a question.  Turns out, he answered the question in paragraph 5 which he was quick to point out in his response. Seriously?  You send me a hugely long email and a resume and then scold me when I don’t read every word? […] Continue reading

Filed Under: Customer Service, Online Tagged With: brand management, Customer Service, email

Behind the Curtain

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Recently, I got to serve on the Medina County Smoke Out committee under Leadership Medina County.  It  was an incredible experience all the way around but what I want to share is just went into a video we made.  Be sure to watch the video here and then share it with everyone you know! Red Duck Pictures put together the video for basically no money.  The actors and the production crew were all volunteers.  I would bet there is at least 120 hours of work in this little 5 minute video.  Each scene was filmed from multiple angles with multiple takes and reactions. There were definitely times where those of us on set would laugh and ruin the take but no one got angry. All of these people brought their a game, their patience, their expertise, and their belief that people should stop smoking together […] Continue reading

Filed Under: Marketing, Online, Technology Tagged With: anti smoking, Leadership Medina County, Medina Smoke Out, quit smoking, video

Boolean Black Belt- Just gotta say, WOW!

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Don’t you love finding something that is just awesome and incredibly helpful and answers questions you didn’t even know you had? I recently did that when I started following Boolean Black Belt, Glen Cathey. His posts are straight forward and to the point and shows you how to search for ANYTHING using the tools available today. I am always disappointed with the trainers / bloggers / advisors who get so technical they leave people in the dust and feel good about themselves because they know something other’s don’t. Glen, on the other hand, goes out of his way to make sure his information is clear, you can follow it and start implementing it today. To get started, I highly recommend his new Sourcing / Recruiting Resources – while the title is simple, the information included is a gold mine.

Be sure to check him out!!

Filed Under: Online, social media, Technology Tagged With: Boolean Black Belt, Glen Cathey, research, search, social media, tools

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Our managing partner

Our Managing Partner, Kathy Breitenbucher, has been in business for almost 20 years. The lessons learned throughout her career have brought her to a place to offer businesses her expertise and understanding of how people get the job done. Read More…

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