Recently I attended a meeting where the speaker raised a concern that people of my generation like to use email for communication. She felt this is a problem because you lose the look of the person as they are conveying the message as well as the way they would say it if they could be heard. And while I love seeing people in person, at the same time one of my favorite things is learning about people without the baggage. Here’s what I mean. I’m a gamer. I play with people all over the country and periodically in other countries. Our main way to communicate is through a small chat window. You have to convey your thoughts, feelings and meaning in this little bitty window while all this other stuff is going on. The amazing thing is in doing so, you absolutely get a sense […] Continue reading
You Are Traffic
I saw a picture awhile ago of a bike rack and the caption read, “You aren’t stuck in traffic. You are traffic.” How awesome is that? And that’s something I think we all fall into. Things happen and we take no responsibility for them even though our actions help to cause them. What do you mean, Kath? Well, let’s say you are frustrated that your employees don’t innovate enough. Rather than look at it for the seven hundredth time as how to “fix” the employees, take a look at yourself. Do you always come up with a bunch of ideas? Is it possible your employees feel like they don’t have to because you will? Or, if they do come up with ideas, do you always have a better one? (I worked for her – it wasn’t her fault, she really did have better ideas. But […] Continue reading
One Level Up From “Dummies” Resource
I run into situations all the time where I don’t need a “Something for Dummies” book, but I need the next level up. Â I recently spoke with a professional in the financial industry and every other word out of her mouth was a financial term. Being a lovely person I was able to ask what each one meant, but it was frustrating that I didn’t just “know”. For me – not her. Â Then I tried to do something new on the computer and the documentation is clearly written for someone who has just a little more knowledge than I do. Â Nowhere in this information does it tell you WHY you would use a portfolio or what the Testimonial function actually DOES. Â And THEN, I watched Diner, DriveIns, and Dives which I really like. Â He went to a place that had many, many ways to order […] Continue reading