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    • About Our Managing Partner
  • The View From Up There
  • Working with TPG
  • Contact Us

The Pedestal Group

Putting our clients where they belong

Disaster Planning – Not Just Catastrophic Planning

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I broke my phone. Not just, “oh – its a little damaged”. I mean dead. Nothing. Can’t use. It was awful. The insurance helped a lot as it was less than a third of the price to replace it, but it took two days to arrive. So here’s what I’ve learned in that time. Being able to check email and get phone calls while out of the office means I don’t have to stay in one place. That is a big deal when you are a solopreneur. Not having that flexibility really cut into my ability to manage my business. Not having my calendar the way I’m used to was tough, but not as bad as I thought. I was able to print my calendar and update when I got back to the office so that was manageable. The loss of texting was AWFUL. I […] Continue reading

Filed Under: Management, Problem-Solving, Technology Tagged With: cell phones, damage, disaster planning, Technology

Cell Phone Etiquette

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Recently, a friend of mine and I were in a meeting and she asked me to blog about cell phone etiquette.  I was surprised because I thought, “what do I know about cell phone etiquette?” and then I started looking around. People are really rude when it comes to cell phones!  So here’s what I’ve noticed: First, when going into a meeting, turn off your cell phone.  That’s an easy thing and no one should have to be reminded.  Take out your pen, and put your cell phone on vibrate. Next, if you are in a public place, put your cell phone on vibrate.  The meeting we were having was in a small coffee shop so when the person at the next table received a phone call.  It rang so loud we all jumped. When you answer the phone, think about the people around you. […] Continue reading

Filed Under: Brand, Customer Service, Uncategorized Tagged With: Branding, cell phones, Customer Service, etiquette

Our managing partner

Our Managing Partner, Kathy Breitenbucher, has been in business for almost 20 years. The lessons learned throughout her career have brought her to a place to offer businesses her expertise and understanding of how people get the job done. Read More…

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