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    • About Our Managing Partner
  • The View From Up There
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The Pedestal Group

Putting our clients where they belong

It Has Been an Interesting 5 Years

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We did it! The Pedestal Group crossed the 5 year mark on January 2, 2014. Six years ago if you had told me I would be here, doing this, I would have laughed at you. I enjoyed working in an office with people all around. I enjoyed having a supervisor and sales people who (to some degree) dictated what needed to be done. And I enjoyed being able to take vacations. What I didn’t know was I could really enjoy working from home. That was a big adjustment but I now find the quiet is very productive and being alone, if there are times I need a break, it is easy to take one without people looking at me funny. I thought being alone would be difficult as well and then I realized how much time in an office I wasted every day because it […] Continue reading

Filed Under: Uncategorized Tagged With: 5 years, the pedestal group

Reward Programs

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I’ve been thinking about reward programs lately because I: A. qualified for a Starbucks gold card, B. Got a note that my profile on LinkedIn was in the top 5% viewed in 2012 and C. there was a post at the check out at the grocery store there are changes to the fuel perks program. Why is this important? Reward and recognition programs make your clients feel special. Sure – all my gold card means is I spent enough money to get one and I teach LinkedIn so each time we do those classes people go look – but at the end of the day I feel closer to the companies and tell my friends. So how can you incorporate these strategies into your company? Set aside a group of clients as your “premium” clients. Give it a name and make sure they get something […] Continue reading

Filed Under: client management, Customer Service, Uncategorized Tagged With: client retention, referral programs, rewards

A Holiday Poem

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Twas a week before Christmas and everyone knew Regardless of holidays, there’s too much to do! Closing the books, the employees all working. Finishing up all those projects still lurking. The cards are all out, the gifts are all sent. The parties attended,  and the budgets all spent. And what to my wondering eye should appear? But 2013 coming near! What does that mean to my clients and me? It is time to plan to get where you should be! It is time to think of training and new. It is time to think of what we CAN do. It is time to focus  on growth and progress. It is time to think about money growth and working less. So I wish you and yours a happy New Year. A 2013 full of  what you hold dear. A December that ends just exactly right. And to […] Continue reading

Filed Under: Uncategorized Tagged With: happy holidays

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Our managing partner

Our Managing Partner, Kathy Breitenbucher, has been in business for almost 20 years. The lessons learned throughout her career have brought her to a place to offer businesses her expertise and understanding of how people get the job done. Read More…

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