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The Pedestal Group

Putting our clients where they belong

Disaster Planning – Not Just Catastrophic Planning

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I broke my phone. Not just, “oh – its a little damaged”. I mean dead. Nothing. Can’t use. It was awful. The insurance helped a lot as it was less than a third of the price to replace it, but it took two days to arrive. So here’s what I’ve learned in that time.

Being able to check email and get phone calls while out of the office means I don’t have to stay in one place. That is a big deal when you are a solopreneur. Not having that flexibility really cut into my ability to manage my business.

Not having my calendar the way I’m used to was tough, but not as bad as I thought. I was able to print my calendar and update when I got back to the office so that was manageable.

The loss of texting was AWFUL. I didn’t realize how much I rely on this quick form of communication and I will not take it for granted again.

I missed my camera! I didn’t think I used it that much but when it was gone, I noticed.

The biggest problem? I didn’t have a way to communicate to those clients who ONLY use my cell phone that I was out of commission for two days. It wasn’t that I have that many or even that I have that many clients who need to get in touch with me every day. It is I didn’t have the knowledge of who would contact me that way if they needed me. I know who texts me and those people I could get to; but I don’t know who dials my cell directly. It was a real problem.

So my recommendation to you is, think about it in your disaster planning. What would you do if a particular technology was unavailable? And that goes for all your tech. What if your website was gone for two days? Or your tablet? Thinking about these things in advance means when it happens – and it will – you are prepared and know what to do. My first stop after getting my new phone will be getting one of those really strong cases that protects the phone. I’m not doing this again!

Filed Under: Management, Problem-Solving, Technology Tagged With: cell phones, damage, disaster planning, Technology

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