Don’t let it happen to you! Listen to your clients before you ever pitch anything.
Not doing it is “no big deal”
If you don’t do something you said you would because it is “no big deal”, you could be missing the point that to the other person, it is. Always always always do what you say you will do!
Sales and Listening
Sales people have to prepare for a meeting, ask questions, and listen to get a sale.
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