One of my clients, Hunter Insurance, goes so far as to have customer service right outside the president’s office. They are clearly committed to Customer Service!
MaxHire – Getting It Right
There are lots and lots of companies out there that you can complain about, but it seems like we need to do more to celebrate the ones that get it right. In the recruiting world there is a software company called MaxHire. Â Their software helps companies manage sales relationships, create email campaigns, manage open positions, candidates, interviews and placements. Â It is a solid system that a new user can pick up quickly and an established user can find new ways to be more efficient all the time. Â And while the product is great, it isn’t the product I’m excited about today. The thing that is impressive about MaxHire is their commitment to their customers. Â I am so impressed, over and over again, by their commitment to finding solutions even when the situation is out of the ordinary. Â They have also worked incredibly hard to find […] Continue reading
Marketing Has to Come AFTER Great Service
Customers need to receive the products and services you are marketing consistently and effectively if you are going to build a marketing plan. Be sure they are in place first!
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