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    • About Our Managing Partner
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The Pedestal Group

Putting our clients where they belong

Not doing it is “no big deal”

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If you don’t do something you said you would because it is “no big deal”, you could be missing the point that to the other person, it is. Always always always do what you say you will do!

Filed Under: Customer Service, Management, Sales

Debrief Both Lost and Closed Sales

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It is just as important to debrief a closed sale as a lost one.

Filed Under: Management, Marketing, Sales

Being Productive Through Fourth Quarter and Beyond

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My very favorite weekend is coming up – the end of daylight savings time.  I always feel more “right” during standard time and keep my schedule in my head more effectively.  And believe it or not, I find I am more productive.  Why?  Because in my head, I feel like I have an extra hour.  It is incredibly motivating when I look at the clock thinking it will be 4:00 and it is actually 3:00.  I have time to get the project done or take more calls, or make more calls, or whatever.  It is a great time of year. So what things make a difference to your productivity? For many people, we are entering the time of year they get less productive.  The year is winding down, budget cycles are ending, vacations kick in again, etc.  Some of these things are outside of your […] Continue reading

Filed Under: Management, Problem-Solving

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