This video by RockPaperInk gives you a fun take on the client relationship and what can sometimes happen in the vendor relationship. Go ahead and watch it – it is short – I can wait. Â Wasn’t that hilarious? Â It was sent to me by a friend. We’ve been sharing tales like this recently as we each have a client playing these kinds of games. So how do you prevent it? Obviously, setting expectations up front is key. Â Everyone should understand, in writing, what is going to happen. Â But as the videos show, clients often know the rules and yet try to change the game after the fact. Â I think the restaurant is the best example. Â The prices were stated on the menu, the couple ate and enjoyed what they ordered, but now want to negotiate down the price. Â At the end, they finally agree to […] Continue reading