Many years ago I worked with a lovely lady named Connie who always told me to, “inspect what you expect”.  That lesson came home recently because my blog, that should post every Tuesday, stopped working.  Now no one was sitting around waiting for my next blog post, but at the same time, because I didn’t check in on it to make sure the automated process was working, when it stopped, I didn’t know. The same can happen with tasks you assign other people. You can have all the confidence in the world in someone but things happen and if you don’t double check, they might not happen. The other great thing about her advice was to follow up on those things you expect to be done.  The corollary is what you inspect is what others will assume is expected.  So if you constantly ask about […] Continue reading