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    • About Our Managing Partner
  • The View From Up There
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  • Contact Us

The Pedestal Group

Putting our clients where they belong

Misleading Reviews

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Six months ago my computer started to die. Honestly, I hadn’t bought a machine with a enough hardware power to handle what I throw at them so I tend to burn them up (literally) too quickly. So this time I decided to get serious and get a machine that was beefy enough to last. Which meant I had to order it online. I determined what I wanted and did my research.  I found a company that could do what I wanted at a reasonable price and had terrific reviews. It was great! Six months later I received an email from the company asking about my experience. It wasn’t stellar at the beginning but part of that was my fault. So in all fairness I answered their questions. I received a confirmation thanking me for my feedback and letting me know if I went to Google […] Continue reading

Filed Under: client management, Customer Service Tagged With: Customer Service, reviews, trust

Our managing partner

Our Managing Partner, Kathy Breitenbucher, has been in business for almost 20 years. The lessons learned throughout her career have brought her to a place to offer businesses her expertise and understanding of how people get the job done. Read More…

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