Behavioral interviewing is a method of interviewing asking candidates for real situations they were in to help get a feel for how well they could handle required tasks and fit into your organization. It is really capitalizing on our ability to take a story and pull out meaning. Asking a candidate, “Can you do X?†results in a yes/no response but asking them to describe a time they did X results in a story. According to Dr. Stuart Brown of the National Institute of Play said, “The unit of intelligibility is the storyâ€. So, with all that in mind, have you ever used behavioral interviewing to determine if you should work with a given vendor or service provider? How about in your reference calls? Asking a question like, “Please describe a time when you….†will yield far different results than a more typical, “Have you […] Continue reading