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The Pedestal Group

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The Almighty Reboot

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About 85% of the tech support calls I take start with a reboot. In fact, in IT Crowd, a British comedy, they answer the phone, “Hello IT – did you reboot?”. I know it sounds cliche, but it is true. Why is that, you ask? Simple. When a computer runs, it passes code through the processor, memory, etc. over and over and over. In a system like that things can get hung up and left behind just like for a person. A reboot clears the memory and refreshes the computer. So when you then go to troubleshoot, you are starting from a clean slate. In the Harvard Business Review this month, they talk about companies allowing people to take naps and forced time off. Having caught an employee napping on the job once I must confess I’m not in favor of it, but I have […] Continue reading

Filed Under: Management, Technology Tagged With: computers, reboot, Technology, vacations

Our managing partner

Our Managing Partner, Kathy Breitenbucher, has been in business for almost 20 years. The lessons learned throughout her career have brought her to a place to offer businesses her expertise and understanding of how people get the job done. Read More…

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