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    • About Our Managing Partner
  • The View From Up There
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  • Contact Us

The Pedestal Group

Putting our clients where they belong

Troubleshooting

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There are lots of ways to solve problems. Troubleshooting is one of them. Troubleshooting is used to diagnosis the source of a problem.  So to me, troubleshooting is the best way to solve a problem.  My process of troubleshooting is easy to understand. The goal is to always give yourself a limited number of options to choose to determine what’s going on (typically 2).  If the problem is reconfiguring email or why marketing efforts aren’t working, you can do the same thing.  Let’s walk through an example. You try a new marketing idea and while you feel it should be effective, you aren’t seeing the results.  To troubleshoot it you need to get to the cause.  In the case of a marketing idea, it could be the content, it could be the medium or it could be the audience. From there you can survey people […] Continue reading

Filed Under: Management, Problem-Solving Tagged With: problem solving, trouble shooting

Our managing partner

Our Managing Partner, Kathy Breitenbucher, has been in business for almost 20 years. The lessons learned throughout her career have brought her to a place to offer businesses her expertise and understanding of how people get the job done. Read More…

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