Or someone else will! I know we all try and I recommend to clients all the time to review your procedures to make sure it is easy, but here’s one we should all check out.  I needed to contact a vendor based on an email he sent me.  Here’s his phone number (a little bigger than it is in his signature so you can see):  Now I am not going to tell you I was super-careful when I dialed or anything, but quickly looking at this information I dialed 880…. NOT 330.  So now I’m dealing with a vendor for one of my clients and I couldn’t even read the phone number quickly! Are you kidding? So I ask you – beg you – plead with you!  If you are a sales person, be sure it is easy to contact you in multiple ways.  A […] Continue reading