Everyone talks about staying positive and having a positive attitude, but what happens when that gets hard? Clients are extremely demanding, committees are tough to manage, and people say careless things that while you don’t want to notice, get stuck in your head. When that happens, it can be tough to stay on the positive side of things.  What can you do? If someone says something hurtful or unkind to me or about me, I generally try to think of someone who deserves something positive and send them a note. It sounds very pollyanna when I type it here, but it is true. Sending a person I work with on a committee a note telling her how much I enjoy her attitude and how well she gets things done, or telling a client how impressed I am with his ability to move in multiple circles […] Continue reading