One of my clients, Hunter Insurance, goes so far as to have customer service right outside the president’s office. They are clearly committed to Customer Service!
Drive Team – Teaching Everyone How To Be Safe
Remember when you were a kid in school and went on field trips? Â Once in awhile I get to go on a field trip and learn how companies do what they do. Â Friday, I had the absolute pleasure of visiting Drive Team in Cuyahoga Falls. All I can say is, WOW. Ken Stout and his partners founded Drive Team after coming out of racing to teach commercial drivers how to drive safely. That branched out into Fire, EMS and Police driving skills and eventually to teen driving classes, senior driving assessments, skills courses, and bad-weather driving. I remember my driver’s ed class – we would go to the place in the evening, watch a couple movies about how serious accidents are, go over to the Mr. Hero next door and have fries, and then come back and discuss the movies for 15 minutes. Then the […] Continue reading
MaxHire – Getting It Right
There are lots and lots of companies out there that you can complain about, but it seems like we need to do more to celebrate the ones that get it right. In the recruiting world there is a software company called MaxHire. Â Their software helps companies manage sales relationships, create email campaigns, manage open positions, candidates, interviews and placements. Â It is a solid system that a new user can pick up quickly and an established user can find new ways to be more efficient all the time. Â And while the product is great, it isn’t the product I’m excited about today. The thing that is impressive about MaxHire is their commitment to their customers. Â I am so impressed, over and over again, by their commitment to finding solutions even when the situation is out of the ordinary. Â They have also worked incredibly hard to find […] Continue reading
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